SMS Consent Language

SMS Consent Policy

Last Updated: 2/10/2026
Company Name: Jackson Crawford

Booking Giant (Jackson Crawford) (“Company,” “we,” “our,” or “us”) provides messaging services on behalf of businesses that use our reputation management and customer communication platform.

This SMS Consent Policy explains how consent is obtained and how messaging is conducted.

By providing a mobile number to a business using our services, you agree to receive text messages in accordance with this policy.

1. How Consent Is Obtained

Consumers may opt in to receive SMS messages through one or more of the following methods:

Providing a phone number during a transaction or appointment

Completing a website form

Signing up through a booking system

Scanning a QR code

Using a tap-to-review device

Submitting a feedback form

Providing verbal consent where permitted by law

Messages are only sent after consent has been obtained by the business.

Jackson Crawford acts solely as a service provider sending messages on behalf of the business.

The business is responsible for maintaining proper consent records.

2. Message Purpose

Messages may include:

Customer experience requests

Review invitations

Feedback follow-ups

Appointment-related communication

Service-based notifications

We do NOT send unrelated promotional spam.

Messaging is intended to be relevant and reasonable.

3. Message Frequency

Message frequency varies depending on customer interaction but is limited to what is necessary for the customer experience workflow.

Typical messaging includes:

Initial outreach

Follow-up reminders (if no response)

We do not send excessive or repetitive messages.

4. Opt-Out Instructions

Consumers may opt out at any time by replying:

STOP

After opting out, no further SMS messages will be sent unless the consumer re-subscribes.

For assistance, reply:

HELP

5. Message and Data Rates

Standard message and data rates may apply depending on the recipient’s mobile carrier.

Consumers are responsible for any charges incurred.

6. Data Use

Phone numbers collected for messaging purposes are used only for:

Customer communication

Feedback requests

Review workflows

We do not sell or share mobile numbers for unrelated marketing.

7. Carrier Disclaimer

Mobile carriers are not responsible for delayed or undelivered messages.

Delivery is subject to effective transmission by mobile networks.

8. Business Responsibility (Important)

Businesses using our platform agree that they:

Have obtained proper consent before providing customer data

Will not upload purchased, scraped, or third-party contact lists

Will comply with all applicable communication laws, including TCPA and CTIA guidelines

Booking Giant is not liable for improper consent obtained by a business.

We reserve the right to suspend messaging services if compliance concerns arise.

9. Privacy

Information collected as part of the SMS program is subject to our Privacy Policy.

https://info.bookinggiant.us/privacy-policy

10. Contact

For questions regarding SMS communications, contact:

Booking Giant
[email protected]
615-330-5564