Privacy Policy

Booking Giant Privacy Policy

Last Updated: January 4th, 2026

1. Scope and Purpose

Booking Giant (“Booking Giant,” “we,” “us,” or “our”) provides a booking and scheduling platform and related services (the “Services”) intended only for business use.

The Services are not provided to individual consumers or children under 13. If you are a parent or guardian, do not provide personal information about children.

This Privacy Policy explains how we collect, use, disclose, and protect information in connection with the Services.

2. Information We Collect

a. Business Account Information

We collect information from businesses that create accounts, including:

Business name

Contact name

Email address

Phone number

Billing and subscription information

b. Client Data (Processed on Your Behalf)

When you use the Services, you may upload or generate data about your clients, including:

Client names

Phone numbers

Email addresses

Appointment details

Location information

Important: You are the controller of Client Data. Booking Giant acts solely as a service provider, processing Client Data only on your instructions and to provide the Services.

c. Payment Information

Payments are processed through third-party payment processors. Booking Giant does not store full credit card numbers. Payment processors handle payment data according to their own privacy policies.

d. Technical and Usage Data

We may automatically collect technical information, including:

IP address

Browser type

Device information

Service usage logs

This information is used to operate, secure, and improve the Services. We do not use this data for targeted advertising.

3. How We Use Information

We use collected information to:

Provide, operate, and maintain the Services

Facilitate bookings, confirmations, reminders, and notifications

Process subscriptions and payments

Provide customer support

Improve platform functionality and reliability

Comply with legal obligations

We do not sell personal information.

4. SMS and Email Communications

Booking Giant sends SMS and email messages only at your direction. You are solely responsible for:

Obtaining legally valid consent from your clients

Complying with all applicable laws, including TCPA, CAN-SPAM, and state privacy laws

Booking Giant acts as a service provider and is not the sender of record.

5. Data Sharing

We do not sell personal information. We may share data only with:

Service providers necessary to operate the Services (e.g., hosting, SMS/email delivery, payment processors)

Legal or regulatory authorities when required by law

All service providers are contractually required to protect data and use it only for authorized purposes.

6. Data Security

We implement commercially reasonable administrative, technical, and organizational safeguards to protect information. No system is completely secure, so absolute security cannot be guaranteed.

7. Data Retention

We retain information only as long as reasonably necessary to:

Provide the Services

Fulfill contractual obligations

Comply with legal requirements

Upon account termination, data may be deleted or anonymized after a reasonable period, unless retention is required by law.

8. Your Rights (U.S. & California Residents)

Depending on your location, you may have rights to:

Access personal information we maintain about you

Request correction or deletion of personal information

Receive information about how we process personal data

California residents have additional rights under the CCPA/CPRA, including:

Request disclosure of collected categories of personal information

Request deletion, subject to legal exceptions

Client Data Requests: You are responsible for responding to any requests from your clients. Booking Giant will assist as required by law and contract.

9. Children’s Data

The Services are not directed to children under 13. Booking Giant does not knowingly collect personal information from children.

10. International Users

The Services are intended for U.S.-based businesses. If you access the Services from outside the U.S., your information may be stored and processed in the United States.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website. Continued use of the Services constitutes acceptance of the revised policy.

12. Relationship to Terms of Use

Any disputes regarding this Privacy Policy are governed by the Terms of Use, including the binding arbitration and class action waiver provisions.

13. Contact Information

Booking Giant
Email: [email protected]